Effective Date: May 13, 2026 Last Updated: May 13, 2026

Welcome to Pack Right Now. Please read these Terms of Service (“Terms”) carefully before using
our website at https://packrightnow.com (the “Site”) or placing any order with us. By accessing or
using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our
Site.

1. About Us

Pack Right Now (“we,” “us,” or “our”) is an online retailer of moving boxes, packing kits, moving
supplies, packing paper, and rental equipment. Our goal is to make packing smarter, easier, and
more affordable for everyone — whether you’re relocating, shipping products, or storing your
belongings.
For questions or concerns, you can reach us at:
Phone: 800-341-0079
Website: https://packrightnow.com/contact-us/

2. Eligibility

By using this Site, you confirm that you are at least 18 years of age and legally capable of entering
into a binding agreement. If you are using this Site on behalf of a business or organization, you
represent that you have the authority to bind that entity to these Terms.

3. Account Registration

To place orders or access certain features, you may create an account. You are responsible for:
Providing accurate and complete registration information
Keeping your account credentials confidential
All activity that occurs under your account
Please notify us immediately at our contact page if you suspect unauthorized use of your
account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products and Pricing

4.1 Product Descriptions

We strive to describe all products accurately, including dimensions, materials, and specifications.
However, we do not warrant that product descriptions, images, or other content are completely
accurate, current, or error-free. Product colors and appearances may vary slightly due to monitor
display differences.

4.2 Pricing

All prices are listed in US dollars and are subject to change without notice. Prices shown at
checkout are final at the time of order submission. In the event of a pricing error, we reserve the
right to cancel or adjust any affected orders and will notify you promptly.

4.3 Free Shipping Threshold

Free shipping is available on all orders of $129.00 or more. Orders below this threshold may be
subject to shipping fees, which will be displayed clearly at checkout.

4.4 Availability

All products are subject to availability. If an item you ordered becomes out of stock after your
purchase, we will contact you to offer a substitute, a backorder arrangement, or a full refund.

5. Orders and Payment

5.1 Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, or limit
any order for any reason, including suspected fraud, product unavailability, or errors in pricing or
product information. A binding contract is formed only when we confirm shipment of your order.

5.2 Payment

We accept major payment methods as displayed at checkout. By submitting payment
information, you represent that you are authorized to use the payment method provided. All
transactions are processed securely.

5.3 Order Modifications and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible. We process orders
quickly, and cancellations may not be possible once an order has been prepared for shipment.

6. Shipping and Delivery

6.1 Shipping Timeframes

Estimated delivery times are provided at checkout and are not guaranteed. Delays may occur due
to carrier issues, weather, or other factors beyond our control.

6.2 Risk of Loss

Risk of loss and title for purchased items pass to you upon delivery to the carrier. We are not
responsible for items lost or damaged in transit, though we will make reasonable efforts to assist
in resolving carrier claims.

6.3 Address Accuracy

You are responsible for providing an accurate and complete shipping address. We are not liable
for orders delivered to an incorrect address provided by the customer.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy, which is incorporated into
these Terms by reference. You can review it at https://packrightnow.com/refund_returns/.
In general:
Items must be returned in their original, unused condition.
Return requests should be initiated within the timeframe specified in our Refund Policy.
Rental products are subject to additional return and damage terms described in Section 8
below.

8. Rental Products

Pack Right Now offers certain items (such as hand trucks and tape gun dispensers) as rental
products. By renting a product, you agree to the following additional terms:

8.1 Rental Period

The rental period begins on the date of delivery and ends on the agreed return date. You are
responsible for returning the item on time. Late returns may incur additional charges.

8.2 Condition and Care

You agree to use rental items only for their intended purpose and in a reasonable manner. You are
responsible for any damage beyond normal wear and tear that occurs during the rental period.

8.3 Return of Rental Items

Rental items must be returned in the condition received (normal wear excepted) and properly
packaged to prevent damage in transit. You are responsible for return shipping costs unless
otherwise agreed.

8.4 Damage and Loss

If a rental item is returned damaged or not returned at all, you may be charged the full
replacement value of the item in addition to any applicable rental fees.

9. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree
not to:
Use the Site in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to any portion of the Site or its systems
Transmit any harmful, offensive, or disruptive content
Scrape, crawl, or harvest data from the Site without our prior written consent
Reproduce, duplicate, or resell any portion of the Site without authorization
We reserve the right to suspend or terminate access to the Site for any user who violates these
rules.

10. Intellectual Property

All content on this Site — including product images, logos, text, graphics, and the “Pack Right
Now” brand name — is owned by or licensed to us and is protected by applicable intellectual
property laws. You may not copy, reproduce, distribute, or create derivative works from any Site
content without our prior written permission.

11. User-Generated Content

If you submit reviews, comments, or other content to our Site, you grant us a non-exclusive,
royalty-free, perpetual license to use, display, and reproduce that content in connection with our
business. You represent that any content you submit is truthful, does not infringe any third-party
rights, and complies with applicable laws.
We reserve the right to remove any user content that we determine, in our sole discretion, to be
inappropriate, inaccurate, or in violation of these Terms.

12. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience
only. We do not endorse or take responsibility for the content, privacy practices, or terms of any
third-party site. Visiting third-party links is at your own risk.

13. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT
WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other
harmful components. We do not warrant that products will meet every specific use case or that
descriptions are fully accurate.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PACK RIGHT NOW AND ITS
OWNERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM
YOUR USE OF THE SITE OR OUR PRODUCTS — INCLUDING LOSS OF DATA, REVENUE,
PROFITS, OR PROPERTY — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE
TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ORDER GIVING
RISE TO THE CLAIM.

15. Indemnification

You agree to indemnify, defend, and hold harmless Pack Right Now and its owners, employees,
and agents from and against any claims, liabilities, damages, losses, and expenses (including
reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your
infringement of any third-party rights.

16. Privacy

Your use of our Site is also governed by our Privacy Policy, available at
https://packrightnow.com/privacy-policy/, which is incorporated into these Terms by reference.
By using the Site, you consent to the data practices described in the Privacy Policy.

17. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated”
date at the top of this page. Continued use of the Site after any changes constitutes your
acceptance of the revised Terms. We encourage you to review these Terms periodically.

18. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United
States, without regard to conflict of law principles. Any disputes arising under or relating to these
Terms shall be resolved through good-faith negotiation first. If a resolution cannot be reached,
disputes shall be submitted to binding arbitration or the appropriate courts of competent
jurisdiction.

19. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Returns Policy, constitute the entire
agreement between you and Pack Right Now with respect to your use of the Site and supersede
all prior agreements or understandings on the same subject.

20. Contact Us

If you have any questions about these Terms, please contact us:
Pack Right Now 📞 800-341-0079 🌐 https://packrightnow.com/contact-us/